Why is my HP Smart Printer Offline

Printer offline issues are something that anyone encounters often. Despite the brand you are using; every printer suffers from this offline trouble at the time.

Here in this article, we are explaining the five tried and tested tricks that can get your HP printer back online.

Let us start the voyage, without any more delays!!


Give Your Printer a Restart

For any timely errors, this could work miraculously. Did you recently install any new application on your system or did you simply update the HP printer drivers?

Making any changes to your computer could affect the installed printer settings. To get your printer acclimatized with new settings; restarting, it is enough. Do the following to reboot your printer.

  • Turn off your printer and pull out the power cord.
  • Give your printer a rest of 3-4 minutes.
  • Open the front cover and let it cool.
  • Plugin the power cord and turn ON the printer.
  • Wait until your printer completes its initial setup process.
  • Now check, most probably, your printer is showing up "online."


Examine Your Network Connectivity

Any lousy cable connection or other network problem could also affect the printer's working status. You should check and rectify any issues with your network connectivity. This could help you in fixing HP Smart Printer Offline trouble.

  • Start with checking if your printer is correctly connected with your computer.
  • Check all wired and wireless printer's network connectivity concerns.
  • Also, ensure your printer and computer; both are connecting to the same wi-fi network.

Get Help From Microsoft Troubleshooter

Microsoft Troubleshooter is a ready available application to handle various problems in your system. If you are a Windows user; feel lucky. This application is capable of diagnosing and fixing multiple printer issues instantly. Do the following, to let your troubleshooter work for you:

  • Click on the "Start" menu on your Windows PC.
  • Type "troubleshooter" in the search box
  • Click on the link that shows up as a result; this opens the troubleshooter window.
  • Locate and click on "Hardware and Sound"> "Use a Printer."

The Microsoft troubleshooter will start exploring the issues. Once detected, it will try to fix the issues and give you a final notification.

It may ask for some permissions or information from your side. Follow the given instructions and steps if you have been asked. The Microsoft Troubleshooter can help you fix offline HP printers in real-time.

Set Printer as "Default"

If you have more than one printer activated in your network, then you may face an offline printer situation. Your system may get confused about which printer to send commands. The network setting may also behave boggled while forwarding the print commands.

The best way out to fix this issue is to "Set Your Printer as Default" in your system settings. So that whenever you give any printer command; your system knows which machine he should approach. Do this:

  • Go to Start> Control Panel> Printers and Faxes.
  • You will see the available printers in your network.
  • Select your Hp printer by right-clicking on it.
  • Select "Set as Default Printer" option from the popped-up context menu.
  • Now restart the system and check your printer status; it will show online.

Download Updated Printer Driver

Outdated printer drivers are the root cause of many printer problems. HP Smart Printer Offline is one such issue; some others are:

  • Hp printer won't print
  • Hp printer not printing
  • Hp printer error
  • Hp printer won't connect to wifi
  • HP printer not connected

One should get the updated printer drivers periodically. Do not wait for any error or message to occur for the same. To download the update drivers, do the following:

  • Open your browser and visit Hp printer's official website.
  • Find the printer drivers section.
  • Type in your model number and locate the driver for you.
  • Download the correct driver.
  • Follow all the on-screen instructions to install these updates drivers on your system.
  • Do not forget to restart your computer and printer before using your printer again. This will let the printer and computer read the newly installed drivers.

If you're still not able to fix HP Smart Printer Offline issues as none of these suggestions worked for you. Then you should speak to the expert technicians to get further technical assistance.